The LC Missed Call Index measured how logistics businesses across the UK handle inbound calls. The results were eye-opening. Logisti-Call makes sure it never happens to you.
Your phones ring all day. Delivery ETAs. Collection bookings. POD requests. Re-deliveries. New business enquiries from customers who need pallets moved tomorrow.
But your team is stretched. Drivers are on the road. The office is juggling ten things at once. Calls go to voicemail. Callers hang up. And the customer who needed a next-day collection? They've already called your competitor.
The LC Missed Call Index shows the rate gets significantly worse after 5pm — exactly when customers are confirming tomorrow's shipments.
That's not a minor inefficiency. Every unanswered call is a potential booking that went to whoever picked up first.
The problem isn't that you haven't tried. It's that none of the usual solutions actually cover every call, every hour, without costing a fortune or creating new problems.
And they still only work 9 to 5. Holidays. Sick days. Handovers. The phones still go unanswered.
Your drivers are answering calls on the motorway. Not safe. Not professional. Not reliable.
Nobody leaves messages anymore. They just try the next company on Google.
Logisti-Call is an AI voice agent built specifically for logistics businesses. It picks up every inbound call in under a second — 24 hours a day, 7 days a week. But it doesn't just answer. It understands.
Picks up in under a second, 24/7. While you're having breakfast, it's already answered the 6am ETA call.
Handles ETAs, reschedules, new enquiries, and POD requests. Your customers won't know it's AI.
Integrates with your TMS, WMS, and tracking systems so it always has the right answer at its fingertips.
A customer asks where their pallet to Glasgow is.
Your AI agent checks your TMS, finds the consignment, gives them a two-hour delivery window. You're still having breakfast.
A new customer wants a quote for 3 pallets to Birmingham.
Your agent captures the details, logs the enquiry. Your sales team picks it up first thing — instead of never knowing the call happened.
Call our demo line right now. Ask it where your pallet is. Try to confuse it. Give it an edge case. See if you can tell it's not human.
Call now
0808 502 2748The depot that answers every call feels different to deal with. Customers trust it more. They book with it first. They stay.
With Logisti-Call, that's your depot — even if there's only three of you in the office. Your customers get the responsiveness of a national carrier. You get the time to actually run your business instead of chasing missed callbacks.
Every call answered
24 hours a day
Zero missed opportunities
A single missed pallet booking costs you £50–£150 in margin. Logisti-Call costs less per day than one missed call is worth. The question isn't whether you can afford it. It's how many calls you've missed since you started reading this page.
Experience our AI voice agent yourself, or see how the industry really performs on the phones.
Call Our Demo Line
0808 502 2748