Removals & storage
Never miss a removals enquiry again
Removals customers ring when they are not at work, which means evenings and weekends, exactly when your crews are out and the office is dark. They are also comparing three firms, and the one that picks up gets the survey.
Hear it handle a callWhen the calls actually go missing
- Weekday evenings, when people finally sit down to sort the move
- Saturday and Sunday, the single busiest window for removals enquiries
- While your crews and estimators are all out on jobs
- Peak season, when the phone simply outruns the office
What the agent handles
- Move enquiries: from and to addresses, property size, preferred date, access notes
- Booking a survey slot straight into your calendar
- Storage enquiries: volume, duration, access requirements
- Packing and insurance questions answered from your own policies
What one missed call costs
One booked house move is worth more than a month of cover. Missing three enquiries a week is a business-shaped hole.
Removals & storage: common questions
- Can it book the survey directly into our diary?
- Yes. We connect to your calendar and the agent offers only the slots that are genuinely free, then confirms by email and text.
- Can it give a price over the phone?
- For simple, rules-based jobs it can quote from your pricing. For anything needing a survey it explains why and books the survey, which is usually the better outcome anyway.
- How quickly do we see the enquiry?
- Immediately. Email and text as it happens, plus a full transcript and recording in your dashboard.
Other sectors we cover
Courier & same-day deliveryA single same-day job is typically worth more than a week of answering-service cost, and the customer who books it once tends to keep ringing the same number.Pallet network depotsOne regular pallet account is worth thousands a year. Losing it because nobody picked up at 5:20pm is the most expensive kind of quiet.Haulage & HGV operatorsAn empty return leg is a fixed cost with no revenue against it. One captured backload a week changes the shape of the month.Freight forwardingA forwarding quote request is a live buying signal with a short shelf life. Answering it six hours later is usually answering it too late.
Put it in front of a removals & storage call
Ring the demo line and throw a real enquiry at it. If it cannot handle yours, we would rather you found out in two minutes than two months.
Test call the agent
0808 502 2748